Faulty or damaged items

If for any reason your item arrives damaged or is lost in transit we will either replace the item, if that is possible, within 7 days or refund you in full. If the item needs to be returned to us we will cover the shipping costs.


Our online, mail and telephone order customers have the right to cancel orders up to 14 days after the order is placed.

If you wish to return an item to us please ensure you have packaged it securly using the same or equivalent packaging material that it arrived in and contact us at the gallery before you send the item to us for return address details.

We will issue you with a refund within 14 days of receiving the goods back in perfect condition.

Our customers cover the shipping costs back to us and our costs of delivery we incurred for the order for all cancellations.

We only accept returns from the person who purchased the item.